Guide to Student Accounts and Financial Aid
Student Account Policies and Processes

The following information outlines
  • Your responsibilities as a registered student
  • When and how you will receive account statements
  • Payment methods and services
  • Suggestions to make the process for financing your education a smooth one

Billing and Making Payments

Registration
SPU uses the Banner Information System to process registration materials and complete financial arrangements. After you register for classes via the web or in Student Academic Services, you are obligated to pay for the contracted services in accordance with the University’s current schedule of charges. Your registration contract with SPU remains binding to both parties unless either party provides proper written notification (also see "Refunds and Account Adjustments" in Payment Policies and Services).

Student Account Statements
Statements are available online each month. You will receive an email to your SPU email address when they are posted online (by the fourth week of each month). The statement will display all charges and payments since the last statement, and the current amount due. To have a paper copy of your statement sent to someone else, such as your parents, you must set up an authorization (See "Granting Access to Your Account" in Additional Services and Advice).

Due to federal regulations governing the disbursement dates of financial aid, some types of financial aid may not be applied to your account prior to statement production. Therefore, you may need to use your Offer of Financial Assistance to determine the proper amount due on your account. You may also check your current owing balance online using Banner. It remains your responsibility to ensure that proper payment reaches SFS by the payment due date. If you need assistance determining the proper amount due, contact SFS and speak with a representative.

Payment Methods

You may choose to make your payments in one of three ways: by mail, in person, or online.

1. Mail. You and your family or other payer may mail payments via check to the following address:

Student Financial Services
Seattle Pacific University
3307 Third Avenue West, Suite 114
Seattle, Washington 98119-1922

Make the checks payable to Seattle Pacific University and remember to write your student ID number on the memo line of the check. Failure to do so may result in processing delays.

2. In-Person/Drop Box. You and your family may visit SFS during business hours to submit payments in person; we are able to accept check or cash payments.

Remember to note your student ID number on checks. If you are not able to visit us during regular business hours, payments made by check may be left in the locked drop box, which is located at the north entrance (facing Emerson Hall).

3. Online. You and your authorized payers (payers you designate) may visit the QuikPay website to make online payments. Payments can be made by e-check or credit card. The three accepted credit cards are MasterCard, American Express, and Discover; a 2.75 percent fee of the payment amount applies for this service. There is no fee for e-check payments. Allow one business day for processing. Information about making e-check or credit card payments and authorized payer service can be found in Online Payments on the SFS web pages.