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A CSOT EXERCISE IN EMERGENCY RESPONSE AND RECOVERY

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CIS Msg 2 Response

 

Point of Contact: Dave Tindall

CSOT Department/Area: CIS

As soon as the initial shaking and after-shocks have stopped, the CIS team mangers and system administrator need to perform a physical review of servers, network resources and application operations.  While some of this can be done remotely, access to the CIS Server Room and PBX/Network Core room will be sought.

[F/U – how will access back into CIS for team managers and system admin’s be handled?] If electrical and network services have not been disrupted (somewhat surprising), CIS managers and admins will begin system reviews.  

Follow the CIS departmental outline of service priorities:

  • Network core (domain controllers, DNS, DHCP, backbone switch)
  • Wireless connectivity
  • Internet connectivity
  • Telephone service

 

Application priorities:

  • VM hosts 1-11SAN storageBanner system
  • IBM SAN
  • Email servicesWeb servicesFile servers (data sync)BlackboardDepartmental servers
  • Individual application servers

CIS staff all maintain our CIS staff emergency contact lists on person (on- off-campus phones numbers, on- off-campus email addresses).  We also use an SPU-Alert group to help with communication.  Some CIS may be free to assist other departments, but a core number become part of the CIS response team for verification, maintenance and support of resources. 

Gerard and/or I would likely continue to be involved in ECMT, CSOT, or CT.  We may also continue to assist in providing SPU-Alert or Display Signage notification assistance. 

Provided all core campus systems and resources are still available and online – we begin to expand out to all campus bldgs that contain network services (nearly every bldg on campus). 

Physical security, HVAC, backup power generators, both in CIS/Marston Hall – and in other campus buildings are also be reviewed and reset as needed.

 

Dave Tindall
Asst VP for Technology Services (CIO)
Seattle Pacific University
Computer & Information Systems
Phone: (206) 281-2239
Fax: (206) 281-2850
Email: dtindall@spu.edu
Web: http://www.spu.edu