Header image

A CSOT EXERCISE IN EMERGENCY RESPONSE AND RECOVERY

HOME   |     

 

CIS Msg 1 Response

 

Point of Contact: Dave Tindall

CSOT Department/Area: CIS

Most CIS staff are in the office.  Chris Cotten and Karen Harms (CIS BEC’s) are announcing the evacuation to the loop (Marston evacuation location).  All staff would immediately leave the building and lock the doors.

CIS managers and system administrators begin to convene in the evacuation location.  Initial reviews and monitoring starts taking place immediately:

  • Is power still on?
  • Is there visible damage to the CIS office area and server room location?
  • Is there visible damage to the PBX/Network core room?
  • Are phones calls getting through?
  • Can servers or network devices be pinged (via cell phones/mobile devices) for status?
  • Is email flowing?
  • Is the wireless network responding?

Many CIS staff have mobile devices (smartphones, laptops, etc…) that travel everywhere with them.  Some of these devices are brought with the employees to the evacuation location. 

After immediate personal safety and any injuries are tended to, the need for CIS is to review and assess damage to systems, infrastructure, facilities, electrical power, and air cooling is critical.  Some of these tests can be performed remotely and while outside of the building, but many of them need to be done from the CIS Server Room and PBX/Network Core Room (both in Lower Marston).  The protocol for return to the building after the evacuation is not clear for certain CIS managers and administrators.  In the event of an actual emergency, the need and assessment for availability of systems would urgent.

[F/U – what is the process for CIS to re-enter Marston to review the operation of system resources?] Either Gerard Duguay or I would report to ECMT as quickly as possible.  If there was any news to provide regarding systems disruption that would be provided. Review of the campus emergency notification systems (SPU-Alert) and display signage, would be one of the initial assessments.

[F/U – provide assistance and direction to ECMT and S & S to trigger campus alerting tools.  Message and timing to be determined.] Some CIS employees would be attempting to contact home and family.  This level of response may assist is determining the impact of resources outside of SPU.  It is likely and understood and all forms of communication would be severely hampered (cell, land line, email, wireless, etc…) both from damage and capacity limits. Most CIS staff would remain in the evacuation location until directed to return to work, move to another gathering location, or further directions via the BEC’s or S & S. 

Dave Tindall
Asst VP for Technology Services (CIO)
Seattle Pacific University
Computer & Information Systems
Phone: (206) 281-2239
Fax: (206) 281-2850
Email: dtindall@spu.edu
Web: http://www.spu.edu