Dave Church, Assistant Vice President for Facilities Management	x2597
John Mansfield, Associate Director for Building Maintenance	x2601
Manana Hunter, Manager for Housekeeping and Grounds Maintenance	x2139
Jessica Haslam, Work Control Assistant	x2330
Trudie Freed, Administrative Assistant (recycling, waste management)	x2597

 The best way for a student, peer advisor, or an RLC to obtain services from Building Maintenance is to fill out either a route maintenance card. Building Maintenance has assigned two full-time employees to the route maintenance program. Route maintenance drop boxes are located near the main entry or front desk of each residence hall. In the apartments and theme house these are located by the Peer Advisor apartment or in the laundry rooms. These boxes contain blank cards that residents and/or staff can complete to request minor maintenance repairs. These boxes are checked per the below schedule by the route maintenance staff. The work is performed while they are in the buildings on their normal schedule. Upon completion of the work, the card is left on the door where the work was performed with any applicable notes from the maintenance staff. If the route maintenance request is not completed, or if further questions arise, another card should be completed. The route maintenance personnel will make contact the following week.

The bi-weekly schedule for the housing areas is:

1st and 3rd Monday	Moyer
1st and 3rd Tuesday	Hill
1st and 3rd Wednesday	Hill
1st and 3rd Thursday	Emerson
1st and 3rd Friday	Emerson
2nd and 4th Monday	Ashton
2nd and 4th Tuesday	Ashton
2nd and 4th Wednesday	Apartments
2nd and 4th Thursday	Apartments
2nd and 4th Friday	Theme - Family

The work requested will be done as soon as possible according to the assigned priority based on the following rationale:

Priority 1. Hazards to life, health, property, or programs.
Priority 2. Hazard may develop if it is not corrected at the next available opportunity.
Priority 3. Common repairs to be done at the next available schedule date.
Priority 4. Deferred maintenance funding.

Building Maintenance will work closely with the RLC to keep them informed of work outside the route maintenance threshold being performed in their buildings. Peer advisors and students residing in the residence halls should direct questions regarding route maintenance issues and/or service requests to their RLC. If an RLC has questions regarding the status of a request, the RLC should contact the Work Control Center at x2330. If the RLC still feels that the issue is unresolved, he or she is encouraged to contact John Mansfield at x2601.

In order to facilitate the charge out for vandalism in the residence halls, we will need to work closely together. Each RLC will need to receive information from the peer advisor's on the vandalism related damage in the building. The RLC should also meet with the route maintenance personnel at least weekly to receive information from them on the damage that appears to be caused by vandalism. The RLC should then consolidate the information and submit it to the Residence Life Office for processing. For cost information on various incidents, the RLC should contact John Mansfield.

NOTE: Service requests and route maintenance cards filled out by residence hall staff or residents are considered to be permission to enter residential spaces to affect the requested repairs.