Housekeeping Services within Campus Housing

CONTACT INFORMATION
Manana Hunter Manager for Housekeeping & Grounds	Office Location: Facility Operations Center 2 W. Dravus
Phone: (206) 281-2139 Fax: (206) 281-2737	Email: manana@spu.edu
Housekeeping Service is provided to all residence halls Monday thru Friday 8 AM - 5 PM.
CUSTODIAL SERVICE INCLUDES: Vacuum maintenance Body fluid clean up - Contact Security and they will contact Building Maintenance Carpet repair and cleaning Upholstery repair and cleaning Litter pick-up around buildings Stocking paper products Changing light bulbs Trash around campus halls
RESIDENCE HALL CUSTODIANS: Agnes Baah: hours 8 AM - 5 PM; 15 min. breaks at 10 AM and 3 PM; lunch 12-12:30 Jim Ellis: hours 7 AM - 4 PM; 15 min. breaks at 10 AM and 3 PM; lunch 12-1:00 Jennifer Welden: hours 8 AM - 4:30 PM; 15 m. breaks 10 AM and 3 PM; lunch 12-12:30 Ashton Jennifer Welden ~ East side floors 1-6, West side floors 1-3; Women’s Jim Ellis ~ West side floors 4-6, Men’s Hill Jennifer Weldon ~ North floors 4 & 5 Women’s Agnes Baah ~ North floors 1-3 Women’s Jim Ellis ~ South floors 3-5 Men’s Moyer Agnes Baah ~ Floors 2 & 3, Women’s Jim Ellis ~ Floor 1, Men’s Emerson Agnes Baah ~ All public areas (i.e. Main Lobby Bathrooms, Main Laundry Room, Workout center, Seminar room, Hallways, Main Lounges, etc.) Robbins Manana Hunter/Erica Engberg ~ Hallways, Entryways (3), Exercise room, Stairwells Cleaning in residence halls should be conducted Monday through Friday between the hours of 8 AM and 5 PM. Each student Housekeeping position includes 1.5 to 2 hours of work.
CAMPUS APARTMENT HOUSEKEEPING: The only position assigned to the campus apartments is a student Housekeeping position assigned for the laundry room maintenance and walkway/stairwell maintenance. This position is responsible for cleaning laundry rooms and emptying the laundry room trash on a weekly basis. They will also be responsible for sweeping the outside walkways and stairs of the campus apartments. There is no specific staff custodian assigned to cleaning the individual campus apartments during the academic year. For problems and/or assistance, contact Manana Hunter.
HOUSEKEEPING RESPONSIBILITIES IN RESIDENCE HALLS: Ashton/Hill/Moyer Halls: Vacuuming hallways and lounges daily Lounges maintenance Elevators (Ashton Hall Only) Stairwells Trash chute Replacing light bulbs Replacing shower curtains Carpet and Upholstery spotting and damage Trash from outside aggregate garbage cans Supplying students with cleaning supplies at the end of Spring quarter Laundry rooms Workout Center (The REX in Hill Hall) Emerson Hall: Vacuum hallways Elevators Lounges Stairwells Replace light bulbs Carpet and upholstery spotting and damage repair Trash from outside garbage cans and public areas Supplying students with toilet paper for their personal bathrooms To receive more toilet paper, fill out a green request slip located in the laundry room Laundry room Public restrooms on the main floor Replacing shower curtains RLC office Leadership office Workout Center Robbins Hall: Hallways Laundry room Entryways Workout room Stairwells Garage pick up HOUSEKEEPING SERVICES ARE NOT RESPONSIBLE FOR REPAIRS. ROUTE MAINTENANCE TAKES CARE OF THIS AREA. PLEASE CONTACT THEM AT X 2330 FOR ANY REPAIRS NEEDED.
WHAT TO DO SCENARIOS: Any Bodily Fluid (i.e. urine, vomit, blood, etc.) that gets on any surface. Security must be notified immediately. The Housekeeping and Security staff are the only people that can have any contact with any bodily fluid. If there is a prank that needs immediate attention, security must be notified in order to determine if it is safe to be cleaned by students. Housekeepers are not responsible for cleaning up after pranks unless there are potential bio-hazards involved. Security can and should be notified during off hours & on the weekend. For building maintenance issues, i.e. clogged toilets, leaky faucets; contact building maintenance at X 2330 or fill out a green request card.
HOUSEKEEPING RESPONSIBILITIES IN CAMPUS APARTMENTS: Campus apartments include: 34 Cremona 35 Cremona Bailey Apts. Davis Apts. Falcon Apts. Falcon Upper Falcon Lower 831 Nickerson Apts. Etruria Duplex’s Falcon 4-Plex 605 W. Emerson 37 W. Dravus 3212 6th Ave. W. 528 W. Dravus 650 W. Bertona 608 Cremona 604 Cremona 650 Cremona 651 Cremona 3214 6th Ave. W.
ALL CAMPUS APARTMENTS LISTED ABOVE RECEIVE CLEANING OF: Laundry rooms (dusting machines, emptying trash, sweeping floor and entry) Sweeping of general walkways Remove cobwebs
VACUUM MAINTENANCE: For vacuum bags fill out a green request card All vacuums need to have bags in them to work properly and prevent damage The PA is responsible for knowing where the vacuum is at all times Vacuums must be stored in a locked room and can only be checked out to students Spare vacuums are available if needed Check Vacuum Cord Often! Damaged cords must be reported to plant/Housekeeping due to danger of a possible electric shock Please remember to tell the residents not to run over the vacuum cords, because it weakens protective coasting around the electrical wires When lifting the vacuum, use the designated holding areas The vacuum brush should be checked regularly and be kept clear of debris, i.e. hair, rubber bands, floss, etc… As a good rule of thumb, items picked up by the vacuum should not be larger than a nickel The vacuum should not be used to pick up Liquid! For optimal vacuum performance, the vacuum should be cleaned on a monthly basis. This would include: Cutting out hair from brush Checking hose for blockage Changing vacuum bags when they are ¾ full Residence Halls receive Sensor vacuums (Blue) and all other campus houses and apartments receive Royal vacuums (Grey), with the exception of a couple locations
VACUUM TROUBLESHOOTING: If vacuum suction pressure is low, the things to check are: items lodged in the hose. The hose can be removed and unclogged by using a broom handle or something similar. You should also check the vacuum bag to see if it needs to be replaced. If the vacuum starts to smoke ot smell like something is burning, check to see if the brush is spinning while the vacuum is on If the brush is not spinning check for debris that could be preventing it from doing so If nothing is found, please let Housekeeping know immediately by filling out a green request slip ** **Give Housekeeping Services enough notice to send a vacuum for repairs if the end of a quarter is near. A good frame of reference would be to check the vacuums 3 weeks before the end of each quarter for damage or repairs needed of any type. This way it will ensure that the vacuum will be available for end of the quarter cleaning.