Frequently Asked Questions

Where is my student mailbox located and how long will I have it?
What happens to my mail during the summer?
When does my mail get put into my mailbox?
What happens if I receive a package?
What does the Mail Center accept as payment?
Can I buy stamps at the Mail Center?
When is the mail picked up?
What if I am expecting something on Saturday?
May I borrow a hand truck?
Where is the nearest U.S. post office?
How do I change my address if needed?
I can’t remember my combination so what do I do?
What happens to my mail if I study off campus or take a leave of absence?
What is the mailing address if I want to send my student a package?

Where is my student mailbox located and how long will I have it?
Student mailboxes are located outside of the Student Union Building. You are assigned a mailstop when you first enroll at SPU, and you keep the same mailstop assignment as long as you live in campus housing.

Once you have moved into off-campus housing, your mail will be forwarded to that address if you have notified Mailing Services and made the change in Banner. You will also need to notify the USPS of your change of address.

What happens to my mail during the summer?
All student mailstops are closed during the summer unless you reside in campus housing. Your mail will be forwarded to your permanent address, and campus mail will be returned to the sending department.

When does my mail get put into my mailbox?
Students’ incoming mail is sorted and put into their mailboxes by 3 p.m. Monday through Friday.

What happens if I receive a package?
You will be notified when Mailing Services receives a package for you.

What does the Mail Center accept as payment?
Cash or check only.

Can I buy stamps at the Mail Center?
Yes. We sell stamps, envelopes, packing materials, and various-sized boxes.

When is the mail picked up?

  • Mail is picked up at 4 p.m. Monday-Friday
  • UPS is picked up at 3 p.m. Monday-Friday

What if I am expecting something on Saturday?
The Mail Center is closed on Saturday, Sunday, and holidays. You may pick up your packages the following Monday when Mailing Services is open.

May I borrow a hand truck?
Faculty, staff, and students may borrow Mailing Services hand trucks. Provide your Sea Pac Pass for check-out purposes.

Where is the nearest U.S. post office?
There are two close to the campus:

  • Ballard Post Office at 5706 17th Ave NW, Seattle, 98107 (206-781-4656).
  • Queen Anne Post Office at 415 1st Ave N, Seattle 98109 (206-378-4000).

Maps to those locations with Transit routes are available in the Mail Center.

How do I change my address if needed?

  • Enter the Banner System.
  • Input your student ID number and password.
  • Click on Personal Information.
  • Click on Update Address and Phone.
  • Go to Selection box located at bottom of page and click on drop-down arrow.
  • Choose which address you wish to change from list.
  • Click on Submit.
  • Type in your change of address and click on Submit.

I can’t remember my combination so what do I do?
Instructions are on page 2 of this Mailstop informational PDF, including how to retrieve your combination.

What happens to my mail if I study off campus or take a leave of absence?
Your mail will be forwarded to your permanent address, and campus mail will be returned to the sending department.

What is the mailing address if I want to send my student a package?
Please mark clearly your return name and address in the upper left-hand corner of the mail piece. Address the package as follows:

Your student’s name
Seattle Pacific University
3307 3rd Ave W Mailstop # __________ (your student received this at enrollment)
Seattle, WA 98119

Addressing your package incorrectly will cause delays, or the package to be undeliverable. Thank you for addressing it completely so that we can get it to your student in an accurate and timely manner.

Our staff is available to help you if you have any questions or concerns regarding mail for your student.