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  home : online learning help : note to AOL users  

Using America Online (AOL)
to Access Online Course Components


There are three known technical limitations with AOL that require special attention. These are important if you are an America Online user. (Instructors: please note Issue No. 2).

Issue No. 1
America Online uses its own web browser to view web pages. Unfortunately, this web browser is incompatible with many features in the Online Learning System. If you use AOL, you must also have the latest version of Microsoft Internet Explorer installed on your computer (available for free; see the system requirements for more details).

To access an online course through AOL, launch AOL, minimize your AOL window
(press a o l button in the upper right of your AOL window), open Internet Explorer and access your course.

Issue No. 2
AOL users should note that they may not be able to send email to or receive email from other AOL users if they use the Send Email function of their course site. This glitch only occurs when both the sender and the recipient are AOL email users.

Issue No. 3
If you have problems with AOL timing out on you while you are using Internet Explorer try the following:

  1. Sign onto AOL
  2. Locate the "keyword" button to the immediate top right, click on it
  3. Type in "smile4u" in the search field, click on "GO"(submit)
  4. A yellow smiley face should appear; minimize your AOL browser
  5. Double click on the Internet Explorer [IE] icon on your desktop (open up IE)

For these reasons, the emails sent from the Online Learning System will only go to your SPU email account, which is free to students and faculty, for online courses. Click here for more information.

 
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