Staff Hiring Procedures
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Hiring Procedures
(Descriptive process for hiring regular and temporary employees)
Effective Interviewing
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Hiring
Procedures
Once
a position opening occurs (i.e., position is
vacated or newly created), the recruiting procedures must be
performed in the order presented. In addition to these
procedures, area vice presidents may have special expectations
and internal guidelines for hiring in their own areas. Hiring
managers should confer with their managers to insure that in addition
to the steps below, any specific area expectations for hiring
are met. Current SPU employees are welcome to apply for
appropriate vacancies on campus.
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Additional
Processing Required
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Recruiting
Procedures
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Closing
Out the Hiring Process/Job Offer
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Important
Note: Classification reviews must be completed via completion
of Position
Revision Proposal Form prior to posting the vacancy announcement
in the following situations:
New or
Increased FTE
Revised
Job Duties
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Straight
Replacements (existing FTE and permanent budget)
Temporary
Positions
Hiring
Internal Candidates
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Relocation
Assistance
New
Employee’s First Day
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Hiring Procedure for Straight Replacements
I. Recruiting
Requisition -
link
to form
The Recruiting
Requisition is used to identify an open position (regular, full, or
part-time) and to initiate the recruitment process.
The Hiring Manager
completes a "Recruiting Requisition” form with appropriate signatures
as outlined on the table below. The Requisition is sent to HR along
with a current job description.
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Required
Signatures on Recruiting Requisition Form
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Straight
replacement, no budget or FTE change
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Department head/dean
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Increase
in salary by more than 10% of permanent budget
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Department head/dean, VP
and VP and Vice President for Administration and University Relations
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Increase
in FTE (existing or new position)
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Department head/dean, VP
and VP and Vice President for Administration and University Relations
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Use
of central fund for position advertising
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VP and Vice President for
Administration and University Relations
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2. Search
Questionnaire - Link
to form
The Employment
Manager will gather information about the open position from the "HR
Search Questionnaire" form that is filled out by the hiring manager.
By using this
form each job search may be customized according to the needs of the
department. This form should also help the Employment Manager to be
more effective with assisting the hiring manager, and in communicating
with applicants. The
process includes a review of the job description; determining who
will be the key contact for applicants and interview
candidates; who will perform the screening for skill fit, interviewing,
applicable testing etc.
Completed forms
should be sent to the employment manager along with the Recruiting
Requisition form.
3. Budget
Verification
Once the Recruiting
Requisition
is received, the Employment Manager will request Budget Verification
from the Finance Office.
No posting or
advertising will occur until the required funding for salary and fringe
benefit is verified. Funds must be available for the remainder of
the fiscal year and on a permanent basis
After funding
verification, the Employment Manager will begin the hiring process.
4. Posting
and Advertising
The Office of
Human Resources must post all regular, full and part time staff positions
for a minimum of two weeks. Posting sources include the HR website
located at: www.spu.edu/depts/hr, the Faculty/Staff Bulletin and the
Human Resources Office, located at 330 W. Nickerson.
All other additional/outside
advertising expenses, i.e., Seattle Times, InterCristo, professional
journals, Internet sites, etc., are
paid by the department but must be coordinated with the
Office of Human Resources.
President's Office
funds will cover the national advertisement for director level and
above positions, subject to pre-approval on the Recruiting
Requisition by the Vice President for Administration and University
Relations.
All advertisements
and postings will direct potential candidates to contact HR for application
materials and instruct them to return completed materials to the HR
office.
See hiring
policies for policy information
5. Applicant
Screening
Human Resources
will retain and record all original application materials, perform
initial review of applications and forward to hiring manager all qualified
applications within two business days. Although HR conducts the interview
for Christian commitment, this activity is a shared responsibility.
Department heads/deans (for nonexempt staff) and vice presidents (for
exempt staff) should also be assured by personal interview that successful
candidates are good candidates for employment at SPU.
Hiring managers
may elect to review applications HR screens out for Christian Commitment.
The employment
manager will communicate the results of the interview with the hiring
manager.
Candidates who
were interviewed by the hiring manager but not selected must be notified
by the hiring manager either by phone (preferably) or by letter.
HR provides notice
to applicants who were NOT interviewed by the hiring manager.
See hiring
policies for policy information
6. References
Before offering
a position to any candidate (including internal candidates), a minimum
of two references must be checked by the hiring manager
(see Reference Checking Information).
HR may provide this service if requested.
Note: It
may be appropriate to hold off on eliminating a number of semifinalists
while finalist references are being checked and the offer is being
made to the top candidate.
See hiring
policies for policy information
7.
Recruiting Expenses
The hiring manager
may work with the President's office to obtain funding for reimbursement
of travel expenses (for the interview process) when the open position
is at or above a director level. Expenses may include airfare,
vehicle mileage, and lodging. Use of these funds must be pre-approved
(via memo) by the Vice President for Administration and University
Relations .
Meal expenses
for the interview process are to be funded by the hiring department.
When
making travel, hotel and car arrangements for out-of-town candidates,the
VP office, search committee and/or designate will notify the candidate.
See hiring
policies for policy information
Offer of Employment (Verbal or Written)
A verbal offer may
be made to the successful candidate prior to a written offer. Formal
offers of employment are made in writing by the hiring manager or HR
(based on decisions made and recorded on the "HR Search Questionnaire"),
using the University's standard offer letter.
The offer
letter is the prospective employee's official notification of the
appointment. Two copies of the offer letter should be mailed with
the I-9 List of Acceptable Documents
and the Staff Handbook Receipt and Acknowledgment form. The employee
keeps one copy of the offer letter and the other copy must be signed
by the employee and returned to HR along with a signed copy of the Staff
Handbook Receipt and Acknowledgment form as formal acceptance of
the offer.
For benefit information
(vacation and sick leave, pension, group insurance benefits, etc.),
employees should be directed to the benefits handbook at http://www.spu.edu/depts/hr/benindexnew.htm.
Direct benefits
questions to the HR office
See hiring
policies for policy information
Processing
the Personnel Action Form (PAF) to Initiate the Hire
- Link to form
Once the hiring
manager selects the final candidate but before the employee's first
day of work, a PAF must
be completed including the appropriate signatures (see table below).
The PAF must indicate whether or not the employee is eligible for relocation
assistance, the amount of the assistance and the approval of the
Vice President for Administration and University Relations if relocation
assistance is requested. The completed PAF form must be received
by HR before the employee starts work.
HR will immediately
process the PAF insuring that it is routed through the Finance office
and Payroll department, request a reimbursement check for the moving
allowance from Accounts Payable (if any), and mail it directly to the
new employee.
Copies
of the PAF are sent to the department head/dean and area VP. Employees
do not receive a copy of the PAF.
After the final
salary and start date have been confirmed by the hiring manager, the
signed PAF is then returned to HR where budget and pay details are checked
and data entered into the payroll system.
If hiring requires
additional budget, or budget changes, a completed budget transfer must
be attached to the PAF.
The Vice President
for Administration and University Relations' signature is required if
there is an increase greater than 10% of the budgeted salary amount.
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Required Signatures
for Personnel Action Form (PAF)
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| Regular Employees Action |
Signature |
Nonexempt Hire
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Department Head or Dean
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Exempt Hire
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Department Head or Dean and VP
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Employment of Director Level position
(or above)
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Department Head or Dean and VP and
President
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FTE Increase
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Department Head/Dean, VP and *VP
and Vice President for Administration and University Relations
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Salary Increase of 10% or more
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Department Head/Dean and VP and *VP
and Vice President for Administration and University Relations
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| *Vice
President for Administration and University Relations' approval is
not required on the PAF form if Recruiting Requisition was signed
for the same reason. |
See hiring
policies for policy information
Relocation
Assistance
To assist new employees
hired as full-time faculty or full-time exempt staff at the assistant
director level or above, an allowance may be granted to help cover the
cost of relocation from a residence at least 30 miles from the campus.
Relocation allowances
should be offered at the offer letter stage, and must be pre-approved
by the Vice President for Administration and University Relations on
the PAF. Relocation allowances are based on salary and distance
from SPU:
The president's
fund covers relocation allowance for staff at assistant director level
or higher. A formula is used to determine the amount of allowance
based on distance from campus.
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Distance in
miles
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Percent of
annual salary allowed
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Less than 100
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2%
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100-250
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3%
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251-500
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4%
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501-750
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5%
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751-1000
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6%
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1001-1250
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7%
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1251-1500
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8%
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1501-1750
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9%
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1751-2000
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10%
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2001-2250
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11%
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2251-2500
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12%
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2501-2750
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13%
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2751-3000
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14%
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Over 3000
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15%
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In accepting relocation
assistance, new employees agree to remain with the University for
at least two years. In the event that he or she chooses to leave before
the two-year period expires, he or she agrees to repay a prorated
amount of the reimbursement to the University.
New
Employee's First Day
As instructed in
the offer letter, the new employee must report to Human Resources on
their first day to fill out legally required paperwork: I-9 employment
verification, W-4 form, and the Personal Identification Data Sheet (PID).
Informational packets
about SPU are provided including:
- Benefits Orientation
in which the new employee must attend
- The University’s
statement of faith
- Parking information
and vehicle registration
- Opening an Email
account
- FERPA training
- On-line sexual
harassment training
- Emergency contact
information
- Information concerning
the publishing of home address, telephone number viewable on the SPU
white pages and
- SPU Campus Card
information - new employees should allow 2 to 3 working days in order
for their employee records to be processed in the University's database
systems before requesting a campus ID card from University Services.
To confirm that the campus card is ready for issue please call (206)
281-2188.
The hiring manager
can meet the new employee at the HR office, or may have them escorted
by HR to their department.
In the interest
of creating a welcoming environment and establishing the expectations
for the new employee, it is highly recommended that you:
Prepare the office/workspace
Have training
and orientation activities planned for the new employee including:
conduct a campus and office tour with introductions; discussing time
sheets and time recording expectations, restroom locations, lunchroom;
issuance of office keys, parking pass and SPU identification card;
discuss expectations for using telephones and other equipment; assist
with set up of email accounts; specific job training and other departmental
expectations, payday (1st of every month) and communicating general
performance expectations.
Internal
Candidates
- Human Resources
will provide appropriate information concerning the job opening to employees
wishing to pursue other positions. This information exchange between
Human Resources and a current employee is kept confidential.
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SPU
internal candidates must inform their supervisor of their interest
in an SPU opening at the time they are selected for an interview.
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If
selected for the position, the current department head of the SPU
internal candidate and the future department head must work out a
mutually agreed upon transition plan.
Filling a Temporary Position
SPU Definition: Temporary
employee
Budget Verifications:
Generally, budget verifications are not required but the hiring department
must ensure adequate funding before hiring a temporary employee.
Advertising
and Posting Requirement: Hiring managers
may choose to work with Human Resources to post the position on the
SPU website but this is not required for temporary positions.
Recruiting
Requisitions: Recruiting requisitions are not required unless the
hiring manager wishes to post the position on the SPU website, similar
to regular positions. Department heads/Deans may supervise the hiring
process for temporary employees without the assistance of Human Resources.
Mission
fit screening: Temporary employees who are being hired for
"short term" periods (less than 3 months) need not be screened
for "mission fit". Temporary employees hired for longer-term
roles (more than 3 months) must be screened for "mission fit"
by HR. Temporary
employees must be screened for mission fit by HR and/or the hiring manager
before being considered for a regular position, and must have an SPU
employment application on file with HR.
Processing
the new hire: When the temporary employee is offered a job,
the department head/Dean must fill out and sign a PAF
in the normal manner, and send to Human Resources prior to the first
day of work. If hiring requires additional budget, or budget changes,
a completed budget transfer must be attached to the PAF.
Reference
checks are advisable, but not required.
Offer
letters are not required.
First
day of work: All temporary employees must report to HR on
their first day of employment in order to fill out a w-4 and an I-9
and PID form.
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Required Signatures
for Temporary Employees
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| Hiring a temporary Employee |
Department Head or Dean |
Hiring Process for Interns
- The
Intern arrangement is not a traditional employment relationship.
Please contact the Office of Human Resources if you have any questions.
- Recruiting
Requisition: is NOT required when hiring Interns.
- Posting
and Advertising: Not required, but the Department head/Deans may
request that HR help them to post and advertise their internship positions.
- The
interview process: is handled entirely by the individual department.
- Mission
Fit screening: is not required by HR, although the hiring department
may want to screen for this or may ask HR to screen as well.
- Processing
the intern: as soon as an applicant is awarded the internship
position, the department head/Dean must fill out and sign a PAF checking
the “Temporary” box and send to Human Resources. If hiring requires
additional budget, or budget changes, a completed budget transfer must
be attached to the PAF.
- First
day of internship: Interns must come to HR on their first day
of work to fill out a W-4 and I-9.
- If
an Intern moves into a regularly budgeted position, they must first
be screened for mission fit by HR and/or the hiring manager, and must
have an SPU employment application on file.
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Signature Authority
for Interns
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| Action |
Signature |
| Hiring an intern |
Department Head or Dean |
Interviewing
Tips
Supervisor’s
Note: By thoroughly and carefully planning the interview process, an interviewer
will more likely select the best qualified candidate. Thorough preparation
may also prevent the interviewer from making unfair or inappropriate inquires.
Here are some interview planning suggestions:
| Plan
the interview |
Thoroughly review
job requirements. Think through what skills are important for good
performance on the job.
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| Create
your interview plan |
Formulate job-related
questions which help the interviewee give behavioral examples. Write
your questions out so that you will be sure to cover all main points
in the interview. Arrange for an interview environment. Be sure
that there are not interruptions. See that the interviewee is comfortable
and at ease.
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| Plan
for enough time |
One hour is
desirable.
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| Conduct
the interview |
- Don't spend
too much time telling the employee about the job.
- Gain behavioral
examples
- Use intuition
to help you ask better questions
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- Allow silences
- Seek disconfirming
evidence
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| Control
the interview |
- Don't spend
too much time telling the employee about the job.
- Gain behavioral
examples
- Use intuition
to help you ask better questions
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- Validate
or disconfirm your "gut feelings:
- Remove hidden
biases or prejudices
- Rate skills
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| One
behavioral example may provide evidence for or against several different
skills. No one is absolutely perfect and no one is absolutely bad!
Ask yourself if you have enough information to do a good job rating.
Allow for unmeasured skills. |
Sample
Behavioral Interview Questions
Supervisors
Note: One of the best ways of determining relevant experience
is to ask open-ended behavioral questions. Below are some examples for
your reference.
| Conflict
Resolution: |
- Give me
an example of a specific occasion in which you conformed to
a policy with which you did not agree.
- Describe
a time in which you felt it was necessary to modify or change
your actions in order to respond to the needs of another person.
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| Coping Skills: |
- Describe
a time on any job that youve held in which you were faced
with problems or stresses which tested your coping skills. What
did you do?
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| Communication
Skills: |
- Tell me
about a time in which you had to use your verbal communication
skills in order to get a point across that was important to
you.
- Tell me
about a job experience in which you had to speak up in order
to be sure that other people knew what you thought or felt.
- Give me
an example of a time when you were able to successfully communicate
with another person, even when that individual may not have
personally liked you.
- Describe
your most significant written document/report/presentation which
you had to complete.
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| Creativity:
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Describe the
most creative work-related project which you have carried out. |
| Decision
Making/Problem Solving Skills: |
- Give an
example of a time in which you had to be relatively quick in
coming to a decision.
- Give an
example of a time in which you had to use your fact-finding
skills to gain information for solving a problemthen tell
me how you analyzed the information to come to a decision.
- Give me
an example of a problem which you faced on any job you have
had and tell me how you went about solving it.
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| Goal Setting: |
Give me an
example of an important goal which you had set in the past and
tell me about your success in reaching it.
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| Interpersonal
Skills : |
- Describe
a situation in which you were able to effectively "read"
another person and guide your actions by your understanding
of their individual needs or values.
- Give me
an example of a time when you had to carefully analyze another
person or situation in order to be effective in guiding your
action or decision.
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| Leadership
Skills: |
Describe a
situation in which you were able to positively influence the actions
of others in a desired direction. |
| Motivating
Others: |
Give me an
example of a time in which you felt you were able to build motivation
in your coworkers or subordinates at work. |
| Organization/Planning
Skills: |
What did you
do in your last job in order to be effective in you organization
and planning? Be specific.
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| Self Motivated: |
Give me an
example of a time when you had to go above and beyond the call
of duty in order to get a job done.
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| Teamwork:
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What did you
do in your last job to create or contribute to a teamwork environment?
Be specific. |
(Source: Kathi M.
Baucom, University of NC, April, 1994)
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