Premera Blue Cross Self-Funded Medical PPO Program

• Customer Service (800) 722-1471
• Online Tools:
  • Click on Find a Doctor

    To select a Medical Provider: In the field #2 titled "within this plan (*required)," click on the selection: “Heritage & Heritage Plus 1”

  • Bluecard providers in the U.S., Puerto Rico and US Virgin Islands

  • International Bluecard providers

  • To access your personal account information, review claims, order ID cards and much more:

  You must first create an account using the PIN number that was mailed to your home. If you did not receive your PIN number, or have misplaced the letter, contact Premera Blue Cross customer service at (800) 722-1471 to request another letter and PIN be mailed to you.

  • Special product and service discounts available to Premera members (alternative care products and services, bike helmets, child safety products, etc.)

Washington Dental Service

• Delta Dental PPO Network of dentists starting July 1, 2009 (DeltaPremier Network prior to July 1, 2009)
• Customer Service (800) 238-3107
• Online Tools:
  • Check plan information, benefit eligibility and usage, search for a provider or print ID cards. First time users will need to register an account before logging in.

VSP - Vision Service Plan

• No benefit card necessary!  Just use your 9-digit SPU Identification number.
• Customer Service (800) 877-7195
• Online Tools:
  • Check benefit eligibility, search for a provider, make the most out of your plan. First time users will need to register an account before logging in using their SPU Identification number.

  
  

BAC - Benefit Administration Company Flexible Spending Accounts Administrator

As of 1/1/2011, Over-the-Counter prescriptions are no longer eligibile for reimbursement!

Important Information: Reimbursement checks are mailed every Tuesday.

• Customer Service: (206) 625-1800 ext. 307 or (800) 967-3709 ext. 307
• Fax: (206) 682-8016
• Online Tools
• Click here for the "Participant Portal".
  • First time users will need to “Create Account”
  • Employee ID section:  your social security number
  • Employer ID section: 
    • If you have a benefits card, use the card number to fill in the "Card Number" field.  If not, use the following Employer ID:  BAC007472 to fill in the "Employer ID" field
    • Enter a "New User ID" and "Password".  Confirm your password.
    • Enter your "Security Word" and your "Birth City".
    • Enter your "Email address" so that BAC can let you know when claims have been entered and
      when direct deposits or changes have been made to your account.
• Click here for "Resources" such as forms, information on qualified expenses and more!
  

 

Emeriti Health Solutions Program

• For questions and assistance regarding any aspect of your involvement in the Emeriti Program, including your Emeriti Health Accounts and your Emeriti Health Insurance Options, speak with a knowledgeable Emeriti Specialist toll-free by calling 1-866-EMERITI (1-866-363-7484), Monday through Friday, 8:00 a.m. to midnight ET (5:00 a.m. to 9:00 p.m. PT).
• Access your Health Account information virtually 24 hours a day, seven days a week, using secure technology, via Fidelity NetBenefits®. You may also access your account information by phone, either through the automated voice response system or by speaking directly with an Emeriti Specialist, at 1-866-EMERITI (1-866-363-7484).
• Online Tools:
  • Emeriti insurance rates
  • Login to Fidelity Netbenefits.com

The Standard:  Basic and Voluntary Additional Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance and Long term Disability

• Contact Human Resources x2809

LTC Solutions:  Long Term Care Insurance

• For rate information, visit http://w3.unum.com/enroll/spu, or contact LTC Solutions directly at 877-286-2852.

Diversified Investment Advisors - new SPU retirement plan vendor

• http://www.divinvest.com
• 800-755-5801

 

TIAA/CREF Retirement Services

• Policyholder Information Center: (800) 842-2776
• Benefit Payment Services: (800) 842-2777
• Automated Telephone Service: (800) 842-2252
• Online Tools:
  • http://www.tiaa-cref.org

Fidelity Investments:

• Customer Service (800)-343-0860
• Retirement Investment Specialist: (800) 328-6608
• Online Tools:
  • Login to Fidelity Netbenefits.com
  • http://www.fid-inv.com

 

Social Security Administration (SSA)

• SSA web page: http://www.ssa.gov/  
• NEW - SSA Retirement Calculator:  http://www.socialsecurity.gov/estimator
• NEW - SSA Retirement Planner:  http://www.socialsecurity.gov/retire2/agereduction.htm