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1. Do I have to pay to have my Campus Card replaced if it is stolen?

Yes. You will be charged the current card-replacement fee.


2. Do I need to have cash with me for a temporary or replacement Campus Card?

No. Charges will be applied to your account with the University.

You will receive an email notifying you when your electronic statement is posted. Your statement will include the payment due date. Note: Late payments will result in a late fee and a past-due hold on your account.


3. Do I get a new Campus Card every year?

No. Your Campus Card is expected to last you for the duration of your time at Seattle Pacific University. If your card is damaged, lost, or stolen, you will need to request a replacement card.


4. What if I don’t like my picture?

If you would like a new picture, your photo can be retaken at University Services, and you will be charged a replacement card fee.

Your Campus Card is for identification purposes. Do not in any way tamper with your card. Your name, I.D. number, and picture must be visible. If that information is not visible on your Campus Card, it will not be accepted at any campus location.


5. What should I do if my Campus Card won’t work to get me into buildings anymore?

If your Campus Card is damaged in any way, you must come to University Services to get a replacement card, and you will be charged a replacement fee. If your Campus Card is not damaged, go to Safety and Security to make sure it is enrolled.


6. Do I need to have my Campus Card to get into Gwinn?

Yes. You must have your Campus Card for entrance into Gwinn and for payment at all dining locations.


7. Do I have to take my new Campus Card to Safety and Security right away?

No. But if you don’t have time when you first obtain your Campus Card to take it to Safety and Security, we recommend you do so within the first week. You will not be able to gain building access until you have your Campus Card enrolled at Safety and Security.


8. What should I do if I don’t have my Campus Card right now but can locate it in the next few days?

If you believe your Campus Card is not lost, you can request a temporary card that is good for the following three business days. You will be charged the current temporary card fee.


9. What if I have a name change?

First, you will need to change your name with the registration office. After 24 hours have passed, go to University Services to obtain a new Campus Card at no charge.


10. I still have an old card design, will my card still work?

Cards prior to the 2008–09 academic year will hold their functionality and continue to work as long as you maintain an active status at the University.

11. How do my parents add money to my student account?

• From www.spu.edu/campuscards, click “Access Account.”
• Click the link for parents to make a deposit to their student’s account.
• Enter the nine-digit student ID number.
• Ensure the student’s name appears in the form on the screen, and then choose to add advantage points or debit dollars by checking the appropriate radio button. Then choose the deposit amount from the drop-down menu.
• Enter your debit/credit card information.
• Confirm your purchase, and print out the “Deposit Successful” screen as your confirmation.