Network Access Exception Request

The Residential Network security process requires that users register personal computing devices connected to the network. For most devices with web browsers, such as Apple iPhones and iPod Touches, registration is accomplished by blocking/redirecting web page access to the Network Login screen. There are some devices, however, that require IP addresses but have no web browser interface. Such devices include some models of personal firewalls (hardware) and Xboxes using the Xbox Live interface. (Note: non-Xbox Live Xboxes do not require IP addresses for on-campus gaming, and therefore do not need to be registered.)

If you have a networking device that requires an IP address but does not employ a web browser interface, please use this form to request a manual Medial Access Control (MAC) address override. Your device's MAC address is typically a 12-digit number/letter combination found on the back of the device or within the networking software interface.

Note About Gaming Consoles:
Online game systems are allowed on the SPU network but support from CIS is at a minimal level. You are responsible for setup, configuration and trouble shooting. Some online game sites are known to have performance problems. Higher priority network requirements will take precedence over gaming activities.

Please enter the following information and submit your request here. (All fields required.)