Citrix Remote Access
You can now access your SPU My Documents, Departmental File Shares, and SPU specific applications such as SPSS and Banner INB from any personally owned Mac or Windows computer that has internet access. You can even remotely connect to your SPU desktop computer if necessary.
Why Should I Use Citrix?
- Use applications you don't have at home (i.e. SPSS & Office 2010)
- Easy set up: instead of complex network configurations, all you need is to download a small program when prompted
- Works on both Windows and Apple PC's
Click here to log in to Citrix Remote Access - Available off-campus only
How To:
Log In (Windows)
- Go to citrix.spu.edu
- Log in with your SPU Username and Password.
- The first time you log in, you will be prompted to download a client to make Remote Access work properly on your computer.
- Check the box saying "By selecting the check box..." and click Download. If prompted, choose Run.
Log In (Mac)
- Go to citrix.spu.edu
- Log in with your SPU Username and Password.
- The first time you log in, you will be prompted to download a client to make Remote Access work properly on your computer.
- Click the download button to download the plug-in
- Find the “Citrix online plug-in (web).dmg” in your downloads and double-click to open it.
- Double-click the “Install Citrix online plug-in.pkg”
- Click Continue, Agree, and Install to install the plug-in. It may ask you for your local username and password to install.
- You may now eject the “Citrix online plug-in” image, delete the “Citrix online plug-in (web).dmg image file,” and continue logging on in the web browser.
Accessing Files (Shares & Documents)
- Click “My Work Documents” or Select "Departmental File Shares*"
- You may receive a pop-up requesting permission “to access a file or information.” Check the “Do not ask me again…” box and select Yes.
*To access a file share, you need to go to the top level department name first
Additional Applications
- Click the application icon (SPSS, Microsoft or Banner INB*)
- When opening or saving a document, save it in your SPU My Documents folder to be able to continue to have access to it on campus.
- By default, the Open/Save dialog box should open directly to your Documents.
- If you do not see your Documents folder contact the CIS HelpDesk.
Connect to an SPU Campus Computer
If you want to run programs that are only available on your office computer, you can connect to your office computer to run them. You will need to know the name of your office computer. To find the computer name, look for the computer icon on your desktop. The name will be listed in parenthesis.
- To connect: click “Connect to an SPU Campus Computer”
- Type your computer name and choose Connect.
- You may receive a pop-up about being unable to verify the connection. Select "Don't ask me again for connections to this computer" and select Connect.
- Type your SPU Username and Password
- You are now connected to your office computer!
Common Problems:
If you are experiencing problems, check this list to be sure you're using a supported browser:
Operating System:
Windows XP, Vista and 7, Mac OSX 10.5 or higher
Browser:
Internet Explorer 8 or higher, Firefox 3 or higher and Safari 3 or higher
See Also:
Accounts and Passwords (the credentials you'll need to access networked resources)
Remote Desktop (log in page to acess Remote Desktop)