You access your email account by using your SPU Username and password. The SPU Username and password is the one credential that ties together many online resources, including: email, Blackboard, NetStore, Network Login (CCA), WebSpace, Departmental Shares, desktop/office/lab computers and the SPU-Wireless network.

Work with your email password
The email password is part of your SPU Username credentials. You can work to obtain, reset and change these from within the Banner Computer Management Resources menu.

Obtain your SPU Username and password: Go to Accounts & Passwords
Reset a forgotten password: Go to PIN and Password
Change a known and working SPU Username password: Go to PIN and Password

Your technology accounts represent "you" on our network. Do not share them or give them out to others.

If you type the incorrect SPU Username password five times in a row, your account will freeze for 30 minutes. Either wait 30 minutes and try again or contact the CIS HelpDesk (during business hours) to have the 30 minute time-out overridden.

Many keyboards have [Caps Lock] and [Num Lock] keys. If either of these are set on, the keyboard keys may be triggering an alternate function (a capital letter or number) where you did not intend it. Make sure the caps lock and num lock are turned off. These passwords are case sensitive.

Email applications on your computer can be configured to talk to our email server in different ways. Double check our Email Client Configuration page if you are having trouble getting your software to work.

Computer Resources Menu (MARS) (to manage your online accounts and resources)
Choose a Good Password (for help in choosing a good password)
Spam (for information on SPU's spam filtering process)