help@spu.edu | 206-281-2982

Verify you are using Outlook 2010 by opening the application and go to Help - About. Most students, faculty and staff can upgrade to Outlook 2010 (a part of Microsoft Office 2010) under terms of our license agreement with Microsoft. Please see our Software Distribution page for details.

Required:

  • Windows 7, Vista or XP
  • Outlook 2010 with the latest Microsoft Office and Windows updates.
  • Broadband Connection (Cable Modem or DSL, not dial-up modem)

How To:
  1. Open Outlook from the Start Menu and press Next.


  2. Make sure the option Yes is selected and press Next


  3. Enter your Full Name and email address "SPUUsername@spu.edu" and password.
    Select Next.


  4. Outlook will auto-configure your email account and upon completion allow you to click finish


Outlook is now configured for use on or off campus. If ever prompted to log in, use your full email address and password.

Common Problems:

Auto configuration between Outlook 2010 and the SPU Exchange servers usually updates all of the server settings. However, you can confirm the that settings are correct by reviewing the following screen shots and comparing them to your account settings:

  • File -> Account Settings -> Account Settings... -> Change ->
    that your server is exch07-vs1.spu.local

  • More Settings > Connection Tab


  • Exchange Proxy Settings...

Note: When first using this service, please note the following:

  • The initial folder synchronization when Outlook starts up may take 5-10 minutes. This process ensures the messages in your Outlook mailbox reflect what is on our email server.
  • Due to the large amount of data being transferred, other tasks on your computer or network may experience slowness while the mailbox is being downloaded. Please have patience.



Last Updated: 5/18/2010