The two primary credentials used by SPU are the Banner
User ID and the SPU Username. These resources
are discussed in detail on the General
Info section. The Banner PIN and SPU password,
in turn, are the confidential codes needed in combination
with the user ID or Username to access various campus
resources. This page details how to access, change,
and reset (forgotten) PINs and passwords.
Computer and Information Systems has implemented a
number of policies to enhance the security of university
information and communications. The following policies
affect computer accounts and resources:
Banner PIN Policies
SPU Username Password
Policies
PINs must be six characters (alphanumeric)
in length.
If seven (7) invalid passwords are attempted
successively the account will be “locked-out”
until Student Academic Services or CIS is contacted.
In addition to the Banner ID/PIN combination,
users must create a Security Question and
Answer which provides account access in
the event that a PIN is forgotten.
Passwords must be a minimum of eight characters,
though we recommend a maximum of 16. They must
contain at least one number or capital letter.
You may not reuse the previous three (3)
passwords.
If five (5) invalid passwords are attempted
successively the account will be “locked-out”
for thirty minutes, or until CIS is contacted.
Passwords are not initially generated by the system and must be created in Banner before using the account. Please see below for more information.
How To
Selecting a good PIN or password can be difficult.
You don't want it so simple that it can be easily guessed,
but you don't want one so hard that it is quickly forgotten.
Please see our Security
Education: Choosing good passwords page for helpful
advice on selecting strong but usable PINs and passwords.
When PINs or passwords are reset, they return to a
default value that may be easily guessed or obtained
by a would-be hacker. It is important that these reset
values be changed as soon as possible. Additionally,
CIS recommends you change your PIN and password at least
once a year. Here's how:
Change Your Banner PIN
Create/Change Your SPU Username
Password
Banner PIN changes are accomplished from within
the Banner system
Enter your old, new, and confirmation PINs,
and press the Change PIN button to affect
the change.
There are two primary methods for changing your
SPU password:
For most users, your password is changed through the Banner Information System. To do this:
Log in to your Banner account, go to the Computer
Resources->Manage Computer Resources menu,
locate the Preferred SPU Username resource
and select the Change password link and choose a password based on the guidelines shown.
If you log in to university-owned computers that are physically
on the SPU campus, you may simply log on to your office
computer and the press the CRTL- ALT- and DEL keys simultaneously. A screen will appear giving
you the option to change your password.
Common Problems
When a PIN or password is forgotten, the Reset
process is used to create a new password for the account.
Reset Your Banner PIN
Reset Your SPU Username
Password
The first
time you logged into Banner you were prompted to
choose a new PIN and enter/answer a confidential
security question. If you have forgotten this PIN
use one of the three options below to regain access
to your Banner account.
You may reset a forgotten PIN by answering
your Banner security question. At the login
screen, enter your Banner ID and click the "Forgot
PIN" button. You will be prompted with your
predefined security question. Answer the question
correctly and you'll be given access to your
account and prompted to create a new PIN.
Come in to CIS HelpDesk (Lower Marston) or SAS (Demaray)
with a picture ID for in-person assistance.
Contact Student Academic Services (206-281-2032)
for assistance in resetting your Banner PIN
over the phone.
If you
cannot remember your SPU Username password:
Log in to your Banner account, go to the Computer
Resources->Manage Computer Resources menu,
locate the Preferred SPU Username resource
and select the Change password link and choose a password based on the guidelines shown.
Please note: CIS will not reset SPU Username
passwords manually. This must be done through
the Banner Computer Resources utility.
