Accounts & Passwords

Computer Resources Menu (MARS)
The Computer Resources Menu within the Banner Information System is the key point for querying and managing resources associated with the SPU Username and password credential. These resources include:

SPU email;
Blackboard (Online Learning);
SPU Download Center;
Netstore;
Network login (Cisco Clean Access);
Webspace;
Departmental file shares; and
Desktop/office/lab computer logins

To obtain your SPU Username and password:

1. Log in to Banner -> Computer Resources Menu (MARS) -> Manage Computer Resources
   
2. The Manage Computer Resources screen provides details on all of the SPU computer accounts and network resources unique to you. The first section summarizes those resources with a brief description of the resource type. Following the summary section, specific resource names are displayed, including such items as your Preferred SPU Username , your Preferred Email account and your Preferred Network Storage Space.
   
3. The SPU Username: As a new user, you will need to create a password by selecting the Change password link. When selecting a new password be sure to follow the guidelines shown.

There are many other account management activities available from the Banner Computer Resources menu. These include:

• Forward or unforward SPU email to an off-campus account (not recommended for SPU employees or current students).
• Change your SPU username (and email address - particularly helpful if you don't like the name automatically generated for you, or if you get married and change your name).
• View other resource details, such as (student residential) voicemail assignments and special computer accounts.

Please see the Computer Resources Menu page or login into Banner for more details.

Exceptions to the Automatic Resource Creation Process
While resources are automatically created for most university students and employees, the following exceptions apply:

• Non-matriculated, continuing education students, registered in non-degree seeking classes (5000 level or below 1000): Students with this standing are eligible for SPU Username credentials and resources, but their creation must be requested. To do so, log in to Banner and go to the Computer Resources Menu -> Request a Resource -> Windows Suite. Your new account will be created within 24 hours.
  
• Special circumstance employees (e.g., non-contracted; non-pay; employees of campus contract service providers): Persons in this situation should contact the CIS HelpDesk or Human Resources (206-281-2809) for clarification on their standing and eligibility.
  
• Non-admitted students (graduate/undergraduate) registering for the first time: Account creation takes 24 hours from the time of registration. If resources still do not exist after that, contact Student Academic Services (206-281-2032) for assistance.

The most common problem associated with the Computer Resources menu has to do with accessing Banner in the first place. If you have forgotten your Banner PIN, try the Security Question option (see PINs and Passwords.) If you do not have a security question, you will need to request a PIN reset. This may be either at Student Academic Services (SAS) or CISl. See the Banner Login page for additional details.




Banner & Online Services (for more information about Banner and other systems)