help@spu.edu | 206-281-2982
To access SPU's online resources, faculty, staff, and students are issued two separate computer user accounts:

1. Banner User ID and PIN —Used to access the Banner Information System. It is a combination of your student/employee ID Number and PIN.

2. SPU Username and Password—Used to access email, Blackboard, Netstore, Network Login (CCA), Webspace, Departmental Shares, all desktop/office/lab computer, etc. It is a combination of a username@spu.edu and a password.
How To:
Banner User ID and PIN

A person's Banner User ID is a unique, 9-digit, university-issued ID number.

The Banner PIN is a six digit access code that pairs with the User ID to provide access to personal Banner information. The PIN is originally set to the person's date-of-birth (MMDDYY format) and should be reset immediately upon Banner access.

In the event that a Banner PIN is forgotten, access to the system may be obtained by answering your confidential security question. For information about changing a known PIN, or resetting a forgotten one, please see the PIN and Password page.
SPU Username and Password

An SPU Username (you@spu.edu) is automatically generated within Banner for most* students and employees of SPU. This information is reported for each user via the Banner Computer Resources menu. Read more about this important interface by going to the Computer Resources Menu page.

As the central authority, Banner is the place to manage the SPU Username and password. For example, to reset a forgotten password, select the reset password option from within the Banner Computer Resources menu. Additional details are provided on the PIN and Password page.
Common Problems
The SPU Username and Password controls access to many different campus resources, including: email, Blackboard, SPU Download Center, Netstore, network login (Cisco Clean Access), Webspace, Departmental Shares, all desktop/office/lab computers. Changing this one password will affect access to all of these resources.

* In some instances, accounts or resources for non-matriculated students, continuing education, and temporary or affiliate employees are not automatically generated. See the "Exceptions to Automatic Resource Creation" section on the Computer Resources Menu help page for details.

Most central campus resources are managed from within the Banner Information System. But there are some exceptions: ePortfolio; eRecruiting; OnLine Jobs. Accounts to manage these resources are maintained outside of Banner.

The CIS HelpDesk can provide assistance with your UserID and SPU Username issues. Please contact us if the online tools don't solve your problem. CIS can't view your current password or PIN, but we can assist in getting you connected or your account unlocked.
See Also
Good Passwords - Guidelines and Strategies for selected a good password